We're happy to help.

  1. In the app, open You → Help & Support, or go to the help center.
  2. Fill in the contact form with your name, email and what's going on. Screenshots described in words help a lot.
  3. We'll reply by email. If you log in with your bluumie account, you can follow up any time under My tickets.

Before you write, check the status page — if something is down, we'll already be working on it.